Contact
Tell us what is slowing you down
The Founder or the Solution Architect replies within one business day, Monday to Friday, Vietnam time. The first 30-minute call is free.
Thanks. We will reply within one business day.
Want it faster? Book a call now Book a free 30-minute call
Thanks. We got it.
Thanks. For smaller requests we usually answer in writing rather than on a call. Within one business day we email you a short answer. It says whether the task is worth automating and what the cheapest way is. You can also message us on Zalo.
Working with international clients
Remote, in English, on Vietnam time
- Where and whenBased in Saigon (Ho Chi Minh City). Monday to Friday, Vietnam time, UTC+7. That covers most of Singapore’s working day and Australian afternoons. We take calls with US clients from 15:00 to 23:00 Saigon time, GMT+7. While the US is on standard time, from November to March, that is about 3:00 to 11:00 ET and 0:00 to 8:00 PT. In US summer time, add one hour.
- Response timeWe reply within one business day by email, WhatsApp or Zalo.
- Contract and NDAOur contracts are in English, and we sign an NDA before we access your systems or data.
- PricingWe issue VAT e-invoices according to Vietnamese law. Prices are listed in VND and USD on the pricing page. Payment details are set out in the contract.
- Written guaranteesYou get a fixed price, written finish criteria and 90 days of free bug fixes. At handover, the code and full ownership are yours.
- Who you talk toOur Founder or Solution Architect, the people who design and build your project, from the first call onwards.
Questions
How fast do you reply?
Within one business day, Monday to Friday, Vietnam time, UTC+7. The Founder or the Solution Architect replies.
Is the first call free?
Yes. It takes 30 minutes, with no proposal and no obligation. If the job is worth doing, we sign an NDA and send a fixed-price proposal with scope and finish criteria.
What should I prepare?
One task that costs the most time each week, in a sentence or two. The tools it touches today. Two or three times that suit you, with your time zone. Send real documents only after the NDA.
Do I need a budget?
No. The budget field is optional. An Operations Review is 5M VND, a Small Job is 8M VND and an Automation Pilot starts from 18M VND. We write the scope and price before your first payment.
Do you take small requests?
Yes. For smaller requests we often answer in writing within one business day. We say whether it is worth automating and what the cheapest way is.
Can you work with clients outside Vietnam?
Yes. We work remotely in English, with contracts in English. Our hours on Vietnam time cover most of Singapore’s working day and Australian afternoons. We take calls with US clients from 15:00 to 23:00 Saigon time, GMT+7. While the US is on standard time, from November to March, that is about 3:00 to 11:00 ET and 0:00 to 8:00 PT. In US summer time, add one hour.
Where is your office?
44/24A Truong Phuoc Phan Street, Neighborhood 1, Binh Tri Dong Ward, Ho Chi Minh City, Vietnam.