AI Assistants & Integrations
AI assistants that draft the work, with a person approving it
An AI assistant reads one type of request, checks the systems it needs and drafts the next step. A person approves the steps that matter, and every step is logged. It suits teams that already run one working workflow, where staff still read messages or documents, check several systems and decide for each request. There is no public price yet. We scope it after an Automation Pilot.
Workflow Automation or an AI assistant?
Workflow Automation
- The same steps every time
- Rules, no judgement
- Fixed-price Automation Pilot in 3–4 weeks
- Example: orders retyped from Zalo into the sales system
AI Assistants & Integrations
- Each request is different
- Someone has to read, look things up and decide
- Scoped after an Operations Review or an Automation Pilot
- Example: a dealer asks on Zalo for stock and price on three items. The AI assistant checks stock, the price list and order history. Then it drafts the reply and the order for staff to approve.
Most teams start with Workflow Automation. An AI assistant works best on top of a workflow that already runs.
The problem
- Staff switch between several tools to answer one request.
- AI chat tools cannot see company data.
- You need control over what AI does, and a record of it.
What you get
- An AI assistant for one request type, connected to the systems it needs, with permissions you approve.
- Human approval on the actions you choose, such as sending, ordering, refunding or changing data.
- A log of every step the AI takes.
- A test set built from your real cases. We measure quality before launch and report it after.
- Running costs for AI usage and hosting, estimated before you sign.
Timeline
Scoped after an Operations Review or a completed Automation Pilot.
Starting price
Quoted after an Automation Pilot. No public price yet. Paid on the same 30 · 30 · 30 · 10 stage schedule as Custom Software.
What we need from you
A documented, working process, data access and an owner for approvals.
How we’ll know it’s done
A pass rate on the agreed test set, every action logged, and human approval on the listed actions, all agreed in writing before the build.
Usual next step
A monthly support plan for monitoring and improvements.
Questions
What is an AI assistant, and how is it different from workflow automation?
Workflow automation repeats the same steps every time. An AI assistant handles requests that differ each time. It reads the request, looks things up in your systems and drafts the next step. A person approves it. Most teams start with workflow automation, because an assistant works best on a workflow that already runs.
Why not start with an AI assistant?
An AI assistant needs a clear, measured process underneath. An Automation Pilot builds that first, at lower cost and risk.
Is it safe to let AI act on our systems?
It starts view-only. It can only use the actions you approve. People approve the ones that matter, and every step is logged. We test the AI steps on your real cases before launch.
What do I get?
One AI assistant for one request type, connected to the systems it needs. You get human approval on the actions you choose, a log of every step and a test set built from your real cases. We also estimate the running costs before you sign.
How much does it cost?
There is no public price yet. We quote after an Automation Pilot, with the scope and cost in writing before your first payment. Payment follows the same 30 · 30 · 30 · 10 stage schedule as Custom Software.
How do we know it works?
We build a test set from your real cases. We measure quality before launch and report it after. Every step is logged, and people approve the actions that matter.
What do you need from my team?
A working process with documents, access to the data, and one owner who approves the assistant's actions.